Website terms

Clear expectations make care easier.

These terms describe the responsible use of the PrimeCare website. They should be reviewed by the hospital's legal adviser before publication.

01 · Information only

This website is not an emergency service

Website content is provided for general information and does not replace an examination, diagnosis, or treatment plan. In an emergency, contact local emergency services or call the PrimeCare emergency line directly.

02 · Appointments

A request is not a confirmed booking

Submitting an online form does not guarantee an appointment, treatment slot, price, or clinical outcome. A PrimeCare representative must confirm the details with you.

03 · External information

Links and content can change

We aim to keep information accurate, but addresses, opening hours, services, and external links may change. Please confirm important details with the care team before travelling.

04 · Contact

Need clarification?

Contact the PrimeCare team before relying on information that affects your care.