Patient rights

You should feel informed, respected, and heard.

These principles help patients and families understand what they can expect from a respectful healthcare experience.

Clear information

You can ask about your condition, proposed tests, treatment options, expected benefits, risks, and likely costs in language you understand.

You should have an opportunity to ask questions and make decisions about care, subject to applicable law and urgent safety requirements.

Your personal information, conversations, examination, and treatment should be handled with respect and appropriate confidentiality.

You may involve a trusted person, ask for clarification, raise a concern, or request a second opinion where clinically appropriate.

Tell us what happened so the appropriate team can respond.